I will never deal with this company or any other that deals with them again. I am absolutely stunned https://xcritical.online/ that a company would hang a client out to dry like this when they clearly had incorrect information on the form. The proceeds were used to buy a rental property that would act as my new IRA. In 2015, I converted my IRA to a trust held by a company in Idaho. Avoid this company if you can.
Suggested companies
Absolutely dreadful company and their staff have appalling customer service attitude. Absolutely dread to think how I am going to achieve getting my payments when the clients pay through this company. Ok I have been ill with serious cancer so have only just tried to reconcile payments but you would think that their accountancy systems would flag up a payment that they have not put through? I missed reading the e-mail while these people stayed with me for 2 days. This guest cancelled days before Marathon Weekend, a lucrative rental period. Instead, it happily helps any fraudster to cheat money out of honest owner/host’s pocket, for it can shamelessly make extra in “processing fees”.We did a brief Google search and it proves our suspicion.
Professional Services
Since we rarely have chargebacks, and we rarely need customer service, these are both low-level inconveniences. With over 25 years of industry-specific payment processing expertise Yapstone serves more than 100,000 rental properties. It offers a single application program interface payments platform that provides locally relevant and alternative payment methods for global, regional, and local merchants. Lemonway serves the ecommerce and crowdfunding sectors, facilitating payment processing and collection on behalf of third parties.
Over the years they have always paid late and been generally expensive for an exceptionally poor service. These people seem to be worse than incompetent. Appalling company to deal with. They say that they have sent the payment but its still not showing and …after over a year? All property owners big and small should seriously consider looking for an alternative service provider, unless Yapstone rethinks its policies.
I am a property manager
We use dedicated people and clever technology to safeguard our platform. Anyone can write a Trustpilot review. I Like Yapstone only issue is to many logins for different companies. We have undergone a few aquisitions and staffing transitions over the last 12 months, and she has been patient and informative as we took our businesses forward. As with any processor, there will be issues, but Yapstone is quick to resolve them and always provides impeccable service.
Works well, reconciles easily, and the service is never down
This is fraudulent business practices. I would give 0 stars as a rating for Yapstone.As the payment processor for VRBO, they do a horrible job! This company should be shut down.
Fraudulent credit card charge by VRP
- The company offers a platform that connects, matches, and monitors data to provide insights for businesses.
- We have periodically looked elsewhere for our credit card processing needs, but keep ending up continuing our business association with Yapstone!
- They say they are “charging for a service that I previously received for free”.
- Online and virtual terminal payments require a computer with internet access to use.
- Got email from Yapstone regarding the chargeback.2.
VRBO backed me, but Yapstone doesn’t really work on chargebacks, even though they get paid to do it. And yet, they were allowed to issue a chargeback through their VISA. I had an open and shut case of someone who used a credit card chargeback because I have a no-refund policy for cancellations. This company is using predatory policies and a scam set-up that you think will help get your charges reversed. There is no one representing your case if you have been the victim of a fraudulent chargeback. The so-called “chargeback” department FOR VRBO is non-existent.
Businesses searching for a solution to manage their payments and improve their services and increase sales I filed a fraud complaint with my credit card company and had the refund within 3 days. I rented a vacation property through TurnKey Rentals and because of damage from Hurricane Sally they were unable to supply the property and offered a full refund with 5 to 7 business days. Whether a company website active should not be a determining factor whether payments are released.
I had captured a guests deposit due to…
On the last one, they connected it to the wrong bank account, which belonged to a completely different owner that has nothing to do with the property. I manage 5 listings and each time they come up for renewal and are changed to Yapstone it’s a nighmare, which includes numerous hours on the phone and computer getting it processed. Chances are the one 5-star review is an employee. They stole a payment of mine for over $900.00 through a fraudulent claim. I got a chargeback and I quickly sent all the documentation to prove that this chargeback was not legit. It is not clear if (or how many) of the remaining complaints apply to business owners using YapStone instead of tenants paying.
- I urge anyone dealing with this company through Home away seriously check each and every payment.
- And when an issue or request spans over multiple days, they always make sure to follow up with me and make sure the subject is resolved.
- Company culture is not focused on providing value to its customers.
- Not 5 to 7 days as these guys claim but D+1.
- Ben believes in empowering businesses by providing access to fair, competitive pricing, accurate information, and continued support.
Failed to forward on 25% deposit funds for 3 villa rentals last October. I now pay for a very much poorer service and pay well over the odds.If you can avoid using them you should. My money arrived faster and at no cost to me. Yapstone have paid only part of the money due to me. A guest paid – initial payment and later full amount. Now they seem to have decided to hang on to some money I am owed.
Yapstong provides a great service. When we closed our business and stopped our website…
Has Yapstone ever thought that the way to retain clients might be to offer a better service, not a worse one? So what services will they start charging for next? They say they are “charging for a service that I previously received for free”. This is money my guests have paid to stay in my property – it is not Yapstone’s to hold on to and make interest from! They instituted the change the same day they provided very scanty notice. Just fell victim to the chargeback scam and want revenge.
Anytime that I have an issue or question, ya’ll are so quick with a response or take care of the issue right away. I have always had excellent service with anyone that I have dealt with. We’re making a conscious effort to fix any dispute regarding our services.
In order to ensure that Yapstone is the corrrect payment gateway solution to your business, check out our guide below. While creating this Yapstone review we found that it offers a lot of advanced payment gateway features with its paid plans. Yapstone is a global provider of online and mobile payment solutions for global marketplaces and large vertical markets. Yapstone is an impressive piece of payment gateway software developed by Yapstone and is targeted at small to enterprise sized organisations. Yapstone xcritical scam is a piece of payment gateway software that has found its way successfully.
We emailed evidence and documents on the next day to Yapstone to fight the fraudulent chargeback, totally following instructions on Yapstone’s email.3. It charges the highest fees (9% on average comparing to 3% charged by Airbnb), but provides no service or protection at all. This is the worst company I’ve ever dealt with and I agree vrbo must be getting kickbacks. Not fair that they can pull your money right out of your bank account.
Companies can ask for reviews via automatic invitations. I cannot imagine running our business without your service! Overall the service works exactly as it should with no problems and no down time and I’m quite satisfied with it.
Additionally, YapStone uses third party fraud prevention software monitored by a dedicated payments safety team. Designed for rent payments, YapStone lets you take regular payments from long-term tenants, payments for short-term vacation rentals, storage unit rental payments, and more. YapStone got into payment processing in 1999 by launching RentPayment, the credit card processing payment option for apartment rentals.